Shipping and Delivery Policy

After your order is prepared for shipment, you will be sent a tracking number through email/SMS/Whatsapp. This will allow you to monitor its progress as it travels to you.
Smara provides complimentary shipping for all domestic jewelry orders over Rs.499 made on our website. This policy extends to all Cash on Delivery (COD) payments, if available.
SMARA JEWELLERY utilize all major courier partners to send out our products. Following the acceptance of your order, we will strive to deliver it promptly. Typically, the products will be dispatched within 2-3 days of order acceptance, and you can expect delivery at your doorstep within 2-6 business days after dispatch.
Once shipped, orders in India are typically delivered within 2-3 business days in metropolitan areas and 3-6 business days in other parts of the country. The delivery duration may vary based on the shipping address and various factors such as public holidays and extreme weather conditions. If your order includes multiple items, they may arrive in separate shipments. The estimated delivery times are approximate, and occasional delays beyond our control may occur. Rest assured; we will keep you updated on any delays. In smaller cities without courier service availability, delivery may take an additional 2-3 days due to extended shipping times by other courier companies.
We’ve brewed up a magical Kolkata surprise – introducing the spellbinding “same-day shipping” enchantment! Watch as your orders teleport to your doorstep in a flash, thanks to our speedy delivery wizards in Kolkata. Ping us on Call/WhatsApp for all the juicy details!
We will make every effort to deliver your products within the estimated timeframe. If your package does not arrive by the expected delivery date, please contact us via email, and we will do our utmost to address any concerns you may have.
Kindly examine the package upon delivery. If there are any suspicions of tampering, please reach out to us within 24 hours. Moreover, we recommend recording a video while unboxing the package as it can serve as evidence in case of any discrepancies or theft during the shipping process.
Drop us a line on WhatsApp at +918274916291 or shoot us an email at smarajewellery@gmail.com to jazz up your delivery updates, banish delays, or just have a good ol’ chit-chat. Our superhero-speed support has your back!