Terms of service
Welcome to Smara Jewellery. By using our website or placing an order, you agree to the terms listed below. Please read them carefully before shopping with us.
About Smara Jewellery
Smara Jewellery offers demi-fine jewellery designed for everyday wear, including anti-tarnish, waterproof and skin-safe pieces.
Product Information
We try our best to display product details, images, prices and descriptions accurately. Slight colour or finish differences may occur due to lighting, photography or screen settings.
Pricing & Offers
All prices are listed in Indian Rupees unless mentioned otherwise. Prices, discounts, offers and product availability may change without prior notice.
Payments
Orders are confirmed after successful payment or valid order confirmation. Payment information is processed securely through trusted payment partners.
Orders & Availability
Product availability may change from time to time. If an item becomes unavailable after your order is placed, our team may contact you with a replacement, store credit or refund option.
Shipping
We aim to dispatch confirmed orders within 24 hours. Smara Jewellery offers free shipping on all orders across India. Delivery timelines may vary based on pincode, courier serviceability and local conditions.
Returns & Exchanges
Returns or exchanges can be requested within 2 days of delivery, subject to our return and exchange policy. Products must be unused, unworn and returned with original packaging, tags and invoice.
Care & Usage
Our jewellery is designed to be anti-tarnish, waterproof and skin-safe. To maintain its finish for longer, avoid harsh chemicals, perfumes, rough handling and store your jewellery safely when not in use.
Customer Responsibility
Please ensure that your name, phone number, shipping address and pincode are correct before placing an order. Smara Jewellery will not be responsible for delays caused by incorrect or incomplete details.
Intellectual Property
All content on this website, including images, text, product names, graphics, design elements and branding, belongs to Smara Jewellery and may not be copied, reused or reproduced without permission.
Limitation of Liability
Smara Jewellery will not be responsible for delays, losses or damages caused by events beyond our control, including courier delays, incorrect customer details, payment gateway issues, local restrictions or technical errors.
Changes to Terms
We may update these Terms of Service from time to time. Continued use of our website after changes means you accept the updated terms.
Contact Info
Have a project, query or idea you would like to collaborate with us on? Let’s get in touch.
Phone: +91 82749 16291
Mail: smarajewellery@gmail.com
Address: B305 Udvita - The Condoville 20, Canal E Road, Manicktalla, Kath Gola, Narkeldanga, Kolkata, West Bengal 700067
GSTIN: 19GMRPS9766J1ZK